Frequently Asked Questions (FAQ's)

Q: Where are you located? / A: We are based in North Texas.

Q: Are you a Black-Owned Business? / A: Yes, we are a Black-Owned, Woman-Owned Business & Veteran-Owned Business.

Q: What size should I order? / A: Our apparel is unisex sizing.  

Q: Can my order be personalized? / A: We don’t offer customizations at this time.

Q: Will the colors seen on my screen be identical to the item received? / A: We cannot guarantee that the colors you see on your monitor will exactly match the colors of the product. We do our best to provide accurate depictions of each item. In some instances, with graphic images (not font), the actual graphic may be increased in size for clarity on our website. This is not considered a defect in quality or product. 

Q: What is your current production time? / A: Our apparel and accessories are custom-made, so they are typically made and shipped within 5-10 business days. This may be sooner or later depending on how busy we are at the time. This does not include weekends or holidays. You will receive your tracking number at that time. Once shipped, orders are usually received within 5-7 business days or sooner. We currently use USPS or UPS for shipping.

Q: I entered the wrong address at checkout. Can you reship my order to my correct address at no charge to me? / A: No. We are not responsible for incorrect addresses entered at checkout. We will not reship orders that were incorrectly addressed.

 Updated: February 8, 2025